PAYING BY CREDIT CARD? PLEASE READ TO AVOID PAYMENT ERRORS
Once logged in, select “Make a Payment.”
Paying your statement balance or specific invoice(s)? Scroll down and select all invoices or the individual invoice(s) you wish to pay. The full invoice amount selected will automatically populate in “Payment Amount.”
Making a lump-sum payment? Enter the amount you wish to pay directly in “Payment Amount.”
Please note: “Amount Owing” reflects the balance when paying by Cash, Debit, Cheque, E-Transfer or EFT, including any applicable early payment discount. Do not use this amount to determine your credit card payment.
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IMPORTANT INFORMATION WHEN PAYING BY CREDIT CARD - PLEASE READ TO AVOID SHORT-PAYMENT ERRORS
“Amount Owing” may reflect an early payment discount available when paying by Cash, Debit, Cheque, E-Transfer or EFT. Do not use this amount to determine your credit card payment.
Paying your statement balance or specific invoice(s)? Scroll down and select all invoices or the individual invoice(s) you wish to pay. The full invoice amount selected will automatically populate in “Payment Amount.”
Making a lump-sum payment? Enter the amount you wish to pay directly in “Payment Amount.”
i GLOSSARY OF TERMS
Understanding Your Account Information
Open Invoices: All unpaid invoices remaining on your account.    |    On Order: Orders placed but not yet completed or invoiced.    |    Unapplied Cash: Payments received but not yet matched or applied to an invoice.
Unapplied Credits: Open credits on your account that have not yet been used or applied.    |    Net Balance: The full account balance for all open items invoiced to date, including invoices, credits and unapplied payments.
Amount Owing: Your Net Balance less any available early payment discounts when paying by the 10th of the month following the invoice date by Debit, Cash, Cheque, E-Transfer or EFT.    |    Available Credit: The amount of your credit limit currently available.